Equipping you for impact
Specializing in Coaching & Consulting for FQHCs & women in leadership
Our Mission
Leatherwood Coaching & Consulting exists to equip Federally Qualified Health Centers (FQHCs) and women in leadership to impact the lives of their teams, customers and communities.
FQHC
Services
- Interim CEO/COO Services
- Operation Analysis & Improvement
- Strategic Planning & Board Governance
- Process & Workflow Development
- Leadership Development & Coaching
- Grants Management & Coordination (SAC, NAC, BPR, Expansion)
- OSV Preparation & Training
- Value-Based Health Care
- Business Development (New Health Centers/Services/ Programs)
Services
Women in leadership or Entrepreneurs
- Individual Mentorship & Coaching
- Business Development, Strategic Planning & Consulting
- Grants Management & Small Business Grant Support
Executive & leadership coaching
- Individual & Group Coaching to C-Suite Executives, New & Rising Leaders
- Workshops (Lunch & Learn, Weekly Trainings, 1/2 Day or Full Day Retreats)
about The OWNER
Shantelle Leatherwood is the President/Owner of Leatherwood Coaching and Consulting (LC2). Shantelle has worked in health care for over thirty-three years with twenty-four of those years serving in a Federally Qualified Health Center (FQHC). During her time within the FQHC, Shantelle worked her way through the ranks from Administrative Assistant to Chief Executive Officer as she was driven by her desire to serve the least of these in the community to impact their lives. She gained extensive knowledge of all aspects of the organization from front-desk operations, customer service, billing and revenue cycle, FQHC compliance and quality, health center operational efficiency, new program development including health center expansion and service-line expansion, strategic planning, board oversight and governance, federal grants management, value-based health care implementation, outreach programming, among other things. Under her leadership, the annual budget grew 63% and unique patient users grew over 20%. The organization also received 100% compliance on its Operational Site Visits twice under her leadership as the CEO.
Shantelle holds a Bachelor’s in Health Administration and Planning from Tennessee State University and a Master’s in Health Administration from the University of Missouri-Columbia. She is also a Certified John Maxwell Leadership Coach. Shantelle has served on a number of Councils and Boards including the Tennessee Primary Care Association (TPCA) Board of Directors where she served as the Board Chair and the Executive Committee and the Christian Community Health Fellowship (CCHF) Board of Directors where she also served on the Executive Committee. She has received numerous honors including the 2009 George Washington, School of Public Health’s Geiger Gibson Emerging Leader award, was selected for the 2021, 2022, 2023 and 2024 Memphis Business Journal’s Power 100 List, selected as one of the 2021 Memphis Business Journal’s “Women Who Lead in Health Care”, selected as a 2022 City of Memphis Martin Luther King, Jr. Luminary Awardee and, in 2024, selected by the Memphis Grizzlies’ HBCU Empowerment Awardee.
Get in Touch
Email: shantelleleatherwood@gmail.com
Phone:
833-546-7228 (833-LImpact)
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